Investor Grievance Redressal Policy


Step Action Details
Step 1 Receipt & Logging Every complaint is logged with a unique reference number, date, investor name, nature of complaint, and assigned handler.
Step 2 Acknowledgement Written acknowledgement sent within 3 working days of receipt with reference number and expected resolution timeline.
Step 3 Investigation Handler investigates by reviewing transaction records, client correspondence, and relevant documents.
Step 4 Resolution Resolution communicated within 7 working days. If additional time needed, investor informed with revised timeline.
Step 5 Closure Complaint marked closed after investor confirmation. Records maintained for minimum 5 years.
Level Escalation To Timeline
Level 1
Mr. Ayush Chandwani
grievance@investaajforkal.com
+91 636 787 9483
Ack: 3 working days
Resolved: 7 working days
Level 2 Director / Principal Officer
Mr. Pankaj Ladha | info@investaajforkal.com
Resolved: 14 working days
Level 3 Concerned AMC
Investor Relations Department
If not resolved at L2 within 14 days
Level 4
SEBI SCORES Portal
https://scores.sebi.gov.in/
If not resolved at L3 within 30 days
Level 5 SMART ODR Portal
https://smartodr.in
For arbitration and mediation
Invest Aaj For Kal Edutech Private Limited
AMFI Registered Mutual Fund Distributor & SIF Distributor
CIN: U80301RJ2021PTC077481
AMFI Registered Mutual Fund Distributor (ARN-266556) – Validity: 22-Jan-2026 to 22-Mar-2029
AMFI Registered SIF Distributor (ARN-266556) – Validity: 23-Sep-2025 to 22-Sep-2028
Authorised Person of Zerodha Broking Limited (SEBI: INZ000031633) | NSE AP: AP2516003263 | MCX AP: MCX/AP/175209
APMI Registration: APRN01657 (Validity: till 20-Nov-2027) | PMS EUIN: E03467 (Pankaj Ladha)
Disclaimers
Mutual fund investments are subject to market risks. Please read the scheme information and other related documents carefully before investing. Past performance is not indicative of future returns. Please consider your specific investment requirements before choosing a fund, or designing a portfolio that suits your needs.
Investments in Specialized Investment Fund (SIF) involves relatively higher risk including potential loss of capital, liquidity risk and market volatility. Please read all investment strategy related documents carefully before making the investment decision. Investments in the securities market are subject to market risks, read all the related documents carefully before investing. All stock broking, trading, settlement, and related activities are carried out by Zerodha Broking Limited and governed by the Stock Broker’s policies and SEBI regulations.
The Company receives commission from Asset Management Companies / issuers for distribution of Mutual Fund and SIF products in Regular Plans, as permitted under SEBI and AMFI regulations. Such commissions may include trail or other permitted forms. No commission or fee is charged directly to investors for Mutual Fund or SIF distribution.
Invest Aaj For Kal Edutech Private Limited makes no warranties or representations, express or implied, on products offered through the platform of Invest Aaj For Kal Edutech Private Limited. We are NOT a SEBI Registered Investment Adviser. For personalized investment advice, please consult a SEBI-registered Investment Adviser. It accepts no liability for any damages or losses, however caused, in connection with the use of, or on the reliance of its product or related services.
Invest Aaj For Kal Edutech Private Limited operates in compliance with SEBI and AMFI regulations.